VBIT Hong Kong
Directions Available for Large Trades
Large OTC trades are handled at physical stores in Hong Kong. Buying and selling have different asset directions, so state the service you need when enquiring.
Buy Bitcoin with HKD Cash
Pay HKD cash at the store and receive Bitcoin (BTC). Prepare a BTC receiving wallet before visiting and check the receiving address and quantity during the trade. See the Hong Kong Bitcoin Buying Guide and Buying.
Sell BTC for HKD
Send BTC, complete blockchain confirmation and trade checks, then collect HKD cash at the store. See the Bitcoin to HKD and BTC Cash-Out Service.
Large USDT Cash Out
Customers holding USDT can sell it for HKD cash at the store. VBIT does not sell USDT to customers. See the USDT to HKD Cash-Out Service; for other supported currencies, see the OTC Services Overview.
Enquire and Book a Store Visit in Advance
For a large trade, use Official WhatsApp: +852 6770 9992 to contact the store and explain:
- Currency and direction: For example, buying BTC, selling BTC or cashing out USDT.
- Quantity and amount: Provide the estimated asset quantity. If stating an amount in HKD, specify the currency.
- Wallet and network: Specify the wallet or platform and transfer network you plan to use. The actual transfer must use a network that matches the recipient.
- Store and time: Choose your preferred store and time to arrange the in-store trade.
You do not need to provide private keys, recovery phrases or wallet passwords for enquiries or bookings. Identity documents are handled during formal verification.
Large Trade Quotes
Check the current rate at a store or enquire through WhatsApp. Cryptocurrency prices fluctuate; do not calculate the current trade amount from an earlier rate. The trade uses the currency, direction, quantity, exchange rate and HKD amount agreed for this trade, checked against the trade record.
Before sending from a wallet or platform, check the transfer cost and expected quantity to be received. Distinguish the total sent from the recipient’s actual receipt. You can also use the Official Quote Enquiry Page to contact the store.
Identity and Source-of-Funds or Asset Checks
Under the Anti-Money Laundering (AML) Terms, customers must provide accurate, up-to-date identification before using the service. VBIT may make reasonable identity verification enquiries. Before visiting, you can also read About VBIT and Our Stores.
Counter-Terrorist Financing (CFT) Terms also set out source-of-funds declaration and investigation requirements, particularly for large trades. Explain the source of funds or crypto assets for the trade accurately and cooperate with verification. Keep your private keys and recovery phrase yourself, including during verification.
In-Store Settlement and Transfer Checks
HKD is settled in cash at the store only; bank and electronic transfers are not available for settlement. WhatsApp is for quotes and appointments; the actual trade takes place at the store.
- Check the trade at the store: Complete identity and trade verification, then check the currency, direction, quantity, exchange rate and HKD amount for this trade.
- Check the network and address: When buying, check your receiving details; when selling, use the store’s receiving details. Confirm a matching network, full address and quantity before transferring.
- Wait for blockchain confirmation: Keep the TXID and check the transaction status and receiving details. Sent and confirmed on the blockchain are different states. If the status is unclear, check the record first to avoid sending twice.
- Complete settlement and keep records: Check the assets and HKD cash received according to the buying or selling direction, and keep your receipt and blockchain record.
For detailed BTC or USDT selling steps, see the Selling and Cash Out.
Privacy and Trade Records for Large Trades
VBIT clears the store of other customers for large trades to protect on-site privacy. Under the AML and CFT terms, customer identity and transaction details are kept confidential except where disclosure is required by law.
Keep your receipt and TXID, and check the currency, quantity, exchange rate, HKD amount and receiving address. Avoid disclosing identification details when sharing receipts or screenshots. Privacy arrangements do not replace identity and source checks.
Large OTC Trades: Common Questions
What should I prepare before a large trade?
Specify the currency, buying or selling direction, estimated quantity, transfer network, preferred store and visiting time. Prepare accurate, up-to-date identification and a wallet or platform account you can operate, and provide accurate source-of-funds or asset information.
Can I arrange a large USDT cash out?
Book through our official WhatsApp in advance, stating the USDT quantity to sell and your preferred store. USDT is for customers to sell for HKD cash only; we do not sell USDT to customers.
Can I receive HKD by bank transfer?
No. HKD is settled in cash at the store only.
Do large trades still require identity and source checks?
Yes. The AML terms require accurate, up-to-date identification before using the service. The CFT terms include source-of-funds declaration and investigation requirements, which also apply to large trades.
Do I need to provide a recovery phrase or private key to enquire or book?
No. Operate your wallet yourself and keep its recovery phrase, private keys and password private. An enquiry only needs your trade requirements; do not post identification documents or sensitive details in public channels.
What records should I keep after trading?
Keep the receipt, amount and exchange-rate details, and the corresponding TXID. Before leaving, check that the HKD or crypto assets received match the trade record.
Official Booking and Hong Kong Stores
Use Official WhatsApp: +852 6770 9992 for enquiries and bookings, or Call the Same Number to contact us. WeChat uses the same number.
VBIT has stores in Mong Kok, Tsim Sha Tsui, Causeway Bay and Kwun Tong. For addresses, hours and contact details, see Four Store Addresses and Contact Details; specify your preferred branch and time when booking.
