
At VBIT’s physical OTC stores in Hong Kong, customers can buy BTC, ETH, SOLANA, BNB, DOGE and TRX with HKD cash. The following steps explain buying, from quotes, in-store checks and wallet verification to cash settlement, transfer and paper receipt.


Six non-stablecoin assets are available to buy with HKD cash: BTC, ETH, SOLANA, BNB, DOGE and TRX. Contact WhatsApp or WeChat on +852 6770 9992, provide the currency, quantity or HKD budget, and choose a store.
View the current store rate and check the quantity, total HKD payment and receiving details with staff. The trade uses the live quote agreed at the store. Also check how the quote and blockchain costs are handled.


Under VBIT’s AML terms, provide accurate, up-to-date identification before using the service. The store may carry out further checks. Complete the in-store identity checks with staff before proceeding.
Open the receiving screen for the asset in your own wallet. After staff scan the address QR code, both parties check the full address, currency, network and quantity. You can show the receiving address; keep private keys and recovery phrases yourself.


Once the quote, quantity and address are correct, pay the corresponding HKD cash at the store for staff to count in person. HKD is settled in cash at the store only; WhatsApp or WeChat contact does not replace in-store settlement.
After checking the details, the store initiates the blockchain transfer and issues a paper receipt. Use the TXID to compare the receiving address and quantity, and check blockchain confirmation and receipt in your wallet.


Check that the asset and quantity received match the trade, then compare the amount, address and other details with the paper receipt. Keep it and the blockchain record. Ask staff in person about any discrepancy.
Prepare accurate, up-to-date identification, HKD cash and a receiving wallet address or QR code for the asset. First-time BTC buyers can read the Guide to Buying Bitcoin with HKD Cash; for identification requirements, see the AML Terms.
Choose from Mong Kok, Tsim Sha Tsui, Causeway Bay or Kwun Tong. All four stores open Monday to Sunday: Mong Kok 9:30–20:00; the other three 11:00–19:30. Phone, WhatsApp and WeChat use the same number: +852 6770 9992; you can also use the Official Enquiry Page.
USDT is not among the assets available to buy. We only accept USDT sold by customers for HKD cash. To sell assets you already hold, use the Selling and Cash Out; for an overview, see the OTC Services Page.
No. VBIT trades only at physical OTC stores. WhatsApp and WeChat are for quotes and visiting enquiries, while HKD is settled in cash at the store. Read the Official Impersonation Warning and do not mistake an online exchange claiming to represent VBIT for our in-store service.